The Customer Service Specialist:

The 5 Biggest Mistakes New Representatives Make That Hinder Professional Growth, Invite An Irate Karen To Bite Your Head Off, And Lose Joy in Work - And How To Solve Them (Even If You Don’t Believe The Job Is Worthwhile)

Make yourself unforgettable in customer service and boost professional growth!

  • Uncover hidden skills that position you ahead of the crowd

  • Overcome tendencies to avoid conflict

  • Utilize the opportunities to fuel your career

  • This free email course gives you everything you need to avoid becoming drained, losing joy, and getting in your own way

My name is Jeremy McCloughan and I worked seven years in the customer support call center for a billion-dollar company. I handled over 100,000 calls as an agent and two years training new representatives on customer service excellence. This course contains everything I wish I knew from the get-go.

Want to make sure this free email course is “worth it” before you sign-up?

Here's everything that's inside:

Day 1: Mistake #1: Why You're Overlooking a Valuable Opportunity in Customer Service (And How to Bounce Back to Boost Professional Growth)Day 2: Mistake #2: The Underlying Cause for Customer’s Not Remembering Your Name (And How to Establish a Reputation as Unforgettable)Day 3: Mistake #3: How You’re Inviting an Irate Karen to Bite Your Head Off (And The Key to Overcoming Conflict Instead of Crumbling)Day 4: Mistake #4: Why You’re Negatively Impacting Your Professional Reputation (And How to Establish Trust Among Customers and Peers)Day 5: Mistake #5: Why You Shouldn’t Believe the Customer is Always Right (And How to Happily Serve Them Anyway)

Hooray! The first lesson of The Customer Service Specialist is on its way to your inbox.

Within the next minute or two, you're going to get an email from me, Jeremy.This email contains instructions to get started with The Customer Service Specialist, so be sure to check it out!But if you have any questions, don't hesitate to hit reply and let me know—I'll be happy to help!Now go and check your inbox!

P.S. If you don't find the email in your inbox in the next couple of minutes, please check your spam folder...Chances are it ended up there.(Since I'm relatively new to sending emails to my list, sometimes the "email algorithms" think I'm a robot! 🤷🏻)